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Last Updated: September 30, 2020
This Privacy Policy explains how moovez collects, uses and discloses personal information
MUV Logistics Network Technologies Ltd. take privacy and data security seriously. We are committed to transparency in the collection, use and disclosure of Your personal information.
This Privacy Policy describes how we use personal information, and the circumstances under which we may share this information with a third party.
This Privacy Policy applies to the privacy practices of moovez on our website located at: www.wemoovez.com, or the various associated websites, platforms or applications (collectively and each individually, the"moovez Platform") but does not include personal information relating to employees in such a capacity.
By visiting and/or using the moovez Platform, You consent to the collection, use, storage, disclosure and transfer of Your personal information as set out in this policy.
In some cases, we may ask You to provide explicit consent if we intend to collect, use or disclose Your personal information otherwise than as indicated in this Privacy Policy, however sometimes Your consent may be implied through Your conduct with us.
If You do not agree with any part of this Privacy Policy You should not conduct any transactions on the moovez Platform, navigate away from the moovez Platform immediately, and discontinue the use of our application.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account
means a unique account created for You to access our Service or partsof our Service.
Company
(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to moovez
Cookies
are small files that are placed on Your computer, mobile device or any other device by a website,
containing the details of Your browsing history on that website among its many uses.
Country
refers to: Canada
Device
means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data
is any information that relates to an identified or identifiable individual.
Service
refers to the website
Service Provider
means any natural or legal person who processes the data on behalf of the Company.
It refers to third-party companies or individuals employed by the Company to facilitate the Service,
to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service
refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data
refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself
(for example, the duration of a page visit).
Website
refers to moovez,
accessible from https://www.wemoovez.com
You
means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
This section explains the purposes for which moovez collects personal information
Account Creation:
We collect Your name, phone number, email address, a hashed password of Your selection, the date and time of account creation and the IP address and device identifier of
the device used for account creation. We use this information to administer Your account, to enable Your access to the moovez Platform, verify Your identity as an authorized
user concerning any accounts, and to implement, carry out and maintain security measures aimed at protecting our customers from identity theft, fraud and unauthorized access to an account.
We use this information to administer Your account, and to enable Your access to the moovez Platform.
Social Media:
We may offer You the opportunity to otherwise engage with moovez or its content on or through Social Media.
When You engage with us through Social Media websites, plug-ins and applications, You may allow us to have access to and disclose certain information associated with
Your Social Media account (e.g., name, username, email address, profile picture) to deliver content or as part of the operation of the website, plug-in or application.
Placing an Order:
We collect information relating to any orders You place on the moovez Platform, including the IP address of the device used to place the order to help protect against theft,
fraud and unauthorized access to an account, and certain payment information using the secure services of our payment processors.
Payment operations are outsourced to our payment processors and we do not store Your credit card information in our systems other than the first four and last four digits of the credit card number.
If Your order has been placed for delivery, we collect the physical address to which You have requested delivery. We use this information to complete Your delivery, and to allow You to select previously entered addresses for future deliveries.
Order History:
We may collect Your order history including the date, time, cost, type of labour, physical address and delivery instructions, method of purchase, and order details, including specific items and special order instructions.
We use this information to ensure that Your order has been completed and to improve our service offerings.
Marketing and Other Communications:
This section explains when we may contact You for marketing purposes or to inform You about important changes or other developments to the moovez Platform, products, services or Your account
We may use Your personal information to contact You for Your views regarding moovez and to notify You occasionally about important changes or developments to the moovez Platform, products, services or Your account.
You cannot opt out of receiving notifications of important changes or developments (e.g. to this Privacy Policy or the Terms of Service/Use) unless You discontinue use of the moovez Platform.
Referrals:
The referral, "refer a friend" and other similar features on the moovez Platform permit You to send an email or a URL to other individuals that may be interested in moovez. This feature may require You to submit Your name and email address,
as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of You or the email recipient to do so. Please ensure that You
only submit email addresses of individuals with whom You have a personal or family relationship and who would want to receive the message.
Become a Driver:
You may apply to become an independently contracted courier by providing us with personal information such as Your name, contact information, identification documents, proof of work eligibility, banking information as well as
other contractor-related materials that we require from You. We use this information for the purpose of processing and responding to Your application, and to manage any ongoing contractor relationship.
Contact Us:
When You contact us with a comment or question, we collect the information You provide such as Your name and email address, along with additional information that we may need to help us promptly respond to Your inquiry.
We retain this information to assist You in the future and to improve our customer service and service offerings. We also use personal information to establish and manage our relationship with You and provide quality service.
We may record voice calls for training and quality purposes
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred
to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Third Parties
The third parties with whom we share Your information may undertake various activities such as processing credit card payments and providing services or products for us. In addition, we may need to provide Your personal information to any vendors that a customer has placed an order with
and couriers to allow the order to be processed and delivered. By submitting Your personal data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your personal information is treated securely and in accordance with this Privacy Policy.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
This section explains the safeguards moovez has put in place to protect Your personal information and the length of time moovez may retain Your personal information
We have implemented administrative, technical and physical measures to protect Your personal information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We restrict access to Your personal information to moovez personnel and authorized service providers who require access to fulfill their job requirements.
We will keep Your information where we have an ongoing legitimate business need to do so (for example, while You hold an account with us and for a reasonable period of time thereafter, or to enable us to meet our legal, tax or accounting obligations). We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal information, or account recovery, or if required or permitted by law. All retained personal information will remain subject to the terms of this Privacy Policy. If You request that Your name be removed from our databases, it may not be possible to completely delete all Your personal information due to technological and legal constraints.
The transmission of information via the internet is not completely secure. Although we will take steps to protect Your personal information, we cannot guarantee the security of Your personal information or other data transmitted to moovez; any transmission is at Your own risk.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If You have any questions about this Privacy Policy, You can contact us:
• By email: [email protected]